Privacy Policy

At The Thing Is, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when using our platform. Please read this policy carefully to understand our practices.

1 Information We Collect:

• Personal Information: When you create an account, we collect your name, surname, and email address. This information is used solely for authentication and communication purposes.

• Organisation and product information:  We collect basic information (name, logo and introduction) of your organsation and product in order to personalise the survey send to your survey participants.

2 Use of Information:

• Personalised output: We utilize the information you provide to personalize the output (report) available to you and improve your overall platform experience.

• Communication: We may use your email address to send you important updates, service-related notifications, and marketing communications about our products. We will not share your email address or personal information with any third parties.

• Aggregated Data: We may collect and analyze anonymized, non-personal information to improve our platform’s performance, enhance features, and conduct research and analytics to improve our service.

3 Data Security:

• We employ strict security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

• Your account is password-protected, and we use encryption techniques to safeguard your data during transmission.

• Despite our efforts, please note that no method of data transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

4 Data Retention:

• We retain your personal, organization, product, surveys, participants and analysis result information for as long as necessary to provide our services and as required by applicable laws.

• If you wish to delete your account and personal information, please contact us through the provided channels, and we will promptly handle your request.

5 Third-Party Services:

• Our app may contain links to third-party websites or services. Please note that this Privacy Policy does not cover the practices of those third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.

By using our platform, you consent to the collection and use of your information as described in this Privacy Policy. We may update this policy from time to time, and any changes will be posted on our website.

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at privacy@thethingis.world.